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ZTE attaches great importance to privacy protection and complies with global privacy protection laws and regulations. The Company has established a well-designed privacy protection management system and conducted systematic risk control on the privacy of employees, customers, suppliers and partners. For ZTE, privacy protection is not only a legal requirement but also the building block of trustworthy and ethical business conduct.
Technological innovations represented by 5G (5th generation mobile networks) are accelerating the development of the economy and society toward digital, networking, and intelligence, providing infinite imagination for the Internet of Things. In the digital world, how to better protect personal privacy while new technologies are widely used has become the responsibility and mission of enterprises. For ZTE, we agree that the essence of privacy is respect for individuals, and protecting individual privacy is to cultivate respect for the values and culture of individuals. It is not a passive burden for enterprises, but a motive to better serving users and customers.

As a leading global communications company, ZTE proactively abides by privacy ethics in the era of the digital economy, integrating privacy protection for customers, users, employees and other related parties into its default values, and becoming an important baseline for moral performance. In the professional field of privacy protection, we are working hard to become a leader in China and a pioneer in the world. In addition, to respect and protect privacy requires the participation of the whole society and all relevant parties. We hope that more companies and organizations can join in to promote the progress of privacy protection.
ZTE has incorporated privacy protection requirements into various business processes to guarantee privacy management and control points. ZTE has embedded the security protection of user data privacy by design into the end-to-end process of product development to ensure that the products meet the internationally accepted requirements of data protection. ZTE has established Data Breach Response Processes and Data Subject Request Procedures in IT systems to provide support and guarantee the establishment and implementation of privacy management processes.
ZTE takes security as the highest priority in product R&D and service delivery activities and is committed to providing reliable, end-to-end, full lifecycle security assurance. Since 2005, ZTE has passed the certification of the ISO/IEC 27001 Information Security Management System, which is updated annually and covers all ZTE's services.

In 2020, ZTE introduced and established the Personal Information Management System (PIMS) for the core product line in accordance with the international standard ISO/IEC 27701: 2019 Privacy Information Management System and the best practices in the industry. ZTE passed the ISO/IEC 27701 certification. In addition, ZTE has made continuous efforts to study the authoritative privacy authentication mechanism in the industry, improve its privacy protection system, and build a sustainable, transparent, open, and sound privacy protection environment.